Privacy Policy for pedestrix.com
At Pedestrix, we are deeply committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy outlines the types of information we collect when you visit our website, pedestrix.com, how we use that information, and the measures we take to ensure its security. By using our website, you consent to the data practices described in this statement. We believe in transparency and want you to feel confident about how your data is handled.
Information We Collect
When you interact with our website, we may collect two types of information: Personal Information and Non-Personal Information.
- Personal Information: This is data that can be used to identify you as an individual. We collect this information voluntarily when you:
- Create an account on our website.
- Place an order for our products.
- Subscribe to our newsletter or marketing communications.
- Contact our customer service team.
- Participate in a survey, contest, or promotion.
This information may include your name, email address, shipping and billing address, phone number, and payment details. We process all payment transactions through secure, encrypted gateways and do not store full credit card numbers on our servers.
- Non-Personal Information: This is data that does not identify you personally. We collect this automatically as you navigate through our site. This may include your browser type, device information, operating system, Internet Protocol (IP) address, the pages you visit, the time and date of your visit, and other diagnostic data. We use this information to analyze trends, administer the site, track user movements, and gather broad demographic information to improve our website’s functionality and your overall shopping experience.
How We Use Your Information
The information we collect serves several key purposes to enhance your experience and our services:
- Order Fulfillment: To process your transactions, deliver your purchases, and communicate with you about your order status.
- Customer Service: To respond to your inquiries, provide support, and address any issues you may encounter.
- Website Improvement: To understand how our customers use our site, allowing us to optimize its design, content, and product offerings.
- Marketing (with your consent): To send you information about new products, special promotions, and company news that we believe may be of interest to you. You may opt-out of these communications at any time by using the “unsubscribe” link provided in every email.
- Security: To protect against, identify, and prevent fraud and other unauthorized or illegal activities.
Information Sharing and Disclosure
Your trust is paramount. We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal information with our trusted business partners for the purposes outlined above.
We may employ third-party companies and individuals to facilitate our service (“Service Providers”), such as payment processors, shipping carriers, and analytics providers. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
We may also disclose your information where required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data, such as your credit card information, during transmission. We adhere to accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your Rights and Choices
You have the right to access, correct, update, or request deletion of your personal information at any time. You can manage your information through your account settings on our website or by contacting us directly.
You can choose to disable cookies through your individual browser options. However, please note that disabling cookies may affect the functionality of our website and your ability to complete a purchase or access certain features.
Changes to This Privacy Policy
Pedestrix reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us through the dedicated form on our website at pedestrix.com. We are dedicated to addressing your concerns and protecting your privacy.