Returns

At Pedestrix, we want you to be completely satisfied with your purchase. Our goal is to make the returns process as straightforward as possible while ensuring the best experience for all our customers.

30-Day Return Policy from Date of Purchase

You can return your qualifying item(s) for a refund within 30 days of the original purchase date. For your return to be accepted, items must be in their original, unworn condition with all original tags still attached. Additionally, products must be returned in their original, undamaged shoebox.

All returned merchandise is carefully inspected upon arrival. Please note that any items that do not meet these conditions may not qualify for a refund.

Once we receive your qualifying return and approve your refund, we will issue a credit to your original method of payment. Please allow your financial institution an additional 2 to 10 business days for the credit to fully post to your bank or credit card account.

Please remember that customers are responsible for any shipping fees associated with returning items.

If you have any questions about our return policy or need assistance with initiating a return, please do not hesitate to contact our customer service team through the official contact form on our website, pedestrix.com. We are here to help.